Seven Lincs Limited was formed in 2005 to provide a comprehensive range of container transport and logistics services to the ever growing supply chain industry. The business has enjoyed continued growth since its inception and following the acquisition of H J Calver in 2006 it now runs over 150 dedicated vehicles covering all areas of the UK with an annual turnover of £20 million.

With its head office located in a prime location on the Port of Felixstowe, Seven Lincs also have vehicles based in Kettering, London, the North East, North West, Southampton, and the Midlands, ensuring a substantial representation at all major UK ports. The company also has relationships with a number of leading rail operators, allowing it to offer rail space to help maximise utilisation and cost efficiency.

Seven Lincs adopted Truckcom in June 2016. Tom Dunnett, General Manager, says “We inherited the TOPS system which had been used for the last 10 years. With the direction that our business and the container industry in general were taking change was needed in order to drive the business forward. We needed a more upmarket system which could cope with the day to day running of our business. We chose Truckcom because of its user friendly nature and for its flexibility in enabling us to get exactly what we wanted in order to firstly cope with customer demand and secondly streamline our operation”

Tom continues: “With Truckcom, Seven Lincs has moved into a paperless era where defects, PODs and Timesheets are now collated directly into our system without the need to manually scan them in. Truckcom is an indispensable part of our business now and the transition from our old system was seamless. Our customers have also enjoyed our decision to change as the driver is connected directly to the customer in terms of vehicle tracking and live updates, and POD’s are made available minutes after the driver has completed his delivery or collection. The drivers have all praised the system due to the easy-to-use Truckcom app and the removal of Timesheets, Defect Books, and delivery notes – all the information given to us via the customer is transmitted directly into the palm of the driver’s hand.”

For Toby Green, one of Tom’s colleagues on Seven Lincs’s management team, the customer view is the key thing. He says “Truckcom really helps us to stand out from our competitors”.