The Green Group operates a Logistics, Storage and Serviced Office business. The company headquarters is near Rotherham in Yorkshire. In early 2015, they selected Truckcom as their next Transport Management System. “Truckcom allows us to dramatically improve our communications with drivers and our customers” says Rebecca Wharmsby, Green Group’s Assistant MD.

In June of 2015 the company cut over from their previous Transport Management system to Truckcom. As a major operation, the company felt that comprehensive support was vital. “Truckcom’s remote support facilities, together with site visits, provided us with the support we needed” says Rebecca. Hugh Wightwick, from Truckcom, comments “for any large operation the cutover needs to be carefully planned. We work hard to make sure all moves go smoothly”.

Now that Truckcom is in full scale use, the company has been able to gain many benefits from the new system. They have also recommended it to several other companies that they deal with on a regular basis. “The key thing about Truckcom’s relationships with its customers is the long term nature of our partnerships” says Hugh. “We expect to make adjustments and enhancements with each new customer as they get started. But it doesn’t end there. With all of our customers, there is an ongoing working relationship. If they need further changes over time, we’re always willing to do our best to make them happen”. Rebecca has been pleased with the way the system has been adapted for them. She is particularly pleased with the commercial arrangements: “Truckcom are really flexible. Whenever we request changes they implement them quickly, and at no extra cost”.